Accessibility Statement

1. Conformance Standard

We aim to conform our web application, mobile applications, and telephone receptionist systems to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines specify technical benchmarks to make digital content accessible across diverse assistive technologies.

Our platform is designed to meet or exceed the standard across all key journeys: authentication, call transcript review, appointment management, voice testing, and audio controls.

2. Accessibility Features Implemented

• Strict High-Contrast Design: We maintain high contrast text ratios exceeding 4.5:1 for standard text and 3:1 for actionable icons and buttons.
• Generous Touch Targets: All interactive controls have minimum physical touch dimensions of 48×48dp or expanded hit-slop boundaries for motor ease.
• Screen Reader Compatibility: Semantic landmarks, descriptive labels, and ARIA attributes are integrated across all screens.
• Keyboard Operable Web Navigation: Complete web navigation is possible using only standard keyboard controls without mouse traps.
• Voice-First Setup: Complete contractor onboarding and agent setup can be executed entirely through conversational voice without manual form-filling.

3. Assistance & Direct Support

If any aspect of our website or application prevents you from accessing information, scheduling an appointment, or managing your account, please contact our support team directly: